UXQB® Essentials in UX and HCD Management (CPUX-M)
Learn how you can convey the importance and impact of UX to your stakeholders in this introduction to user experience and human-centred design management. Throughout, you will discover lots of practical tips and approaches for how to advocate for UX in your organisation.
Description
Learn how you can convey the importance and impact of UX to your stakeholders in this introduction to user experience and human-centred design management.
Throughout, you will discover lots of practical tips and approaches for how to advocate for UX in your organisation. You will understand how to communicate appropriately to senior management and your wider project team, and you will learn many important aspects of UX leadership
If you want to improve the human-centred design maturity of your organisation – whether you are a UX consultant, a UX manager or a product owner – Essentials in UX and HCD Management is the certification for you.
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What You Will Learn
Chapter 1: The challenges of HCD management
Chapter 2: Business terms that every UX professional should know
Chapter 3: UX and HCD management and leadership
Chapter 4: Crafting and driving UX vision
Chapter 5: Creating a shared HCD culture
Chapter 6: HCD maturity
Chapter 7: Boosting HCD maturity
Chapter 8: Measuring the business value of HCD activities
Chapter 9: Risk management
Chapter 10: Ethical design and sustainable design
Certification & Exam
After the training, you can take the CPUX-M exam. Some training providers can book the exam for you.
There are 40 multiple-choice questions in the exam.
To pass, you must score at least 70 % of the points.
The certificate has lifetime validity (no renewal required).
There are no formal prerequisites required to enrol for the exam.
The exam can be taken via one of UXQB’s accredited certification bodies, either in-person or remotely.
According to the official CPUX-M page and accredited exam providers, CPUX-M has no formal prerequisites. Anyone can register for the exam without holding CPUX-F or any other CPUX certificate.
So the only CPUX certificate that does not require CPUX-F as a prerequisite is CPUX-M.
What You Will Achieve
By the end of the CPUX-M training, participants will be able to:
Understand how to plan and organise human-centred design (HCD) work inside a company.
Explain how UX and usability activities fit into product strategy, project planning and business goals.
Support teams in applying the human-centred design process across different phases, from research to design and evaluation.
Recognise the roles, responsibilities and collaboration models needed for effective UX and HCD work.
Identify organisational barriers and propose ways to increase UX maturity inside a team or company.
Understand how to communicate UX value to stakeholders and management.
Recognise typical risks, success factors and governance needs for UX and HCD management.
Understand basic methods for resource planning, cost estimation and scheduling for UX activities.
Training Providers
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CPUX-M is Essentials in UX and HCD Management. It focuses on how to support and lead UX and human centred design work in an organisation, and how to explain UX impact to stakeholders and senior management.
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