ITIL 4 Specialist: Sustainability in Digital and IT
You'll explore key sustainability concepts, learn how to assess environmental impact, and discover ways to embed sustainable thinking into service design and delivery to reduce your organization's footprint and create more responsible digital services. The skills you'll acquire include strategy, governance and continual improvement.
Description
You'll explore key sustainability concepts, learn how to assess environmental impact, and discover ways to embed sustainable thinking into service design and delivery to reduce your organization's footprint and create more responsible digital services. The skills you'll acquire include strategy, governance and continual improvement.
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What You Will Learn
The syllabus consists of the following parts:
Chapter 1: Key concepts of sustainability
Chapter 2: Value, benefits, costs and risks of sustainability
Chapter 3: How digital and IT support sustainability
Chapter 4: Planning sustainability for the organisation
Chapter 5: Assessing, maintaining and improving sustainability
Certification & Exam
Here are the Certification Details for ITIL 4 Specialist: Sustainability in Digital & IT (SDIT).
Prerequisites: None formally required, though the ITIL 4 Foundation certificate is strongly recommended for full benefit.
Exam format: 35 multiple-choice questions.
Duration: 60 minutes.
Closed-book exam.
Practical assessments: Four written assignments must be completed during the course before the exam.
Passing score: At least 65% (which equals 23 of 35 correct) as reported by some providers.
What You Will Achieve
By the end of this course, participants will:
Understand what sustainability means in a digital and IT context, and why it matters for organisations today.
Be able to identify environmental, social and economic impacts created by digital services and IT operations.
Know how to analyse the risks, costs and benefits related to sustainability initiatives.
Learn how to use sustainability principles when designing, delivering and improving IT services.
Understand how digital technologies can support sustainable business models and innovation.
Be able to build a sustainability strategy that aligns with business goals and service-management practices.
Know how to measure sustainability performance using clear metrics, indicators and reporting methods.
Be able to assess current sustainability maturity and identify gaps for improvement.
Learn how to embed continuous improvement into sustainability efforts using feedback, audits and governance.
Be able to support teams and stakeholders in adopting sustainable practices across processes, suppliers and digital services.
Training Providers
1 providerFAQs
General FAQs
It focuses on how to build and run digital and IT services in a more sustainable way. It connects sustainability goals with service design, operations, and strategy, and shows how IT can support ESG goals.
Voraussetzungen & Anforderungen
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