ITIL Strategic Leader Designation
Prepare for the ITIL Strategic Leader designation through the ITIL Foundation Version 5, ITIL Strategy Version 5, and ITIL Transformation Version 5 modules. The training covers strategy development, transformation execution, governance, organizational change, and aligning business goals, technology, and investment.
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Description
Prepare for the ITIL Strategic Leader designation through the ITIL Foundation Version 5, ITIL Strategy Version 5, and ITIL Transformation Version 5 modules.
The training covers strategy development, transformation execution, governance, organizational change, and aligning business goals, technology, and investment.
Participants study ITIL concepts through instructor-led explanations, practical scenarios, case discussions, and exam preparation, with a focus on applying strategy to digital product and service management.
After completion, professionals can support strategy alignment, transformation delivery, value-driven implementation, and decision-making in complex, AI-driven service environments.
What You Will Learn
The ITIL Strategic Leader designation pathway includes three required modules: ITIL Foundation (Version 5), ITIL Strategy (Version 5), and ITIL Transformation (Version 5). Module structure follows the ITIL certification pathway published by ITIL.
Module 1: ITIL Foundation (Version 5)
Core ITIL concepts, models, and principles for digital product and service management
How value is created, delivered, and sustained through services
Foundation knowledge required before progressing to advanced ITIL certifications
Module 2: ITIL Strategy (Version 5)
Strategy alignment across business goals, technology, and investment decisions
Decision-making in complex and uncertain operating contexts
Value-driven implementation, with attention to measurable outcomes
Module 3: ITIL Transformation (Version 5)
Transformation delivery across digital products and services
Governance, execution, organizational change, and continual learning
Value-driven transformation and organizational resilience
Training providers may deliver these topics through instructor-led sessions, digital learning, case discussions, exam preparation, and applied exercises. After completing the required modules and exams, participants can work toward the ITIL Strategic Leader designation and apply ITIL practices to strategy, governance, transformation, and service management roles.
Certification & Exam
The current ITIL Strategic Leader (Version 5) designation is achieved by completing ITIL Foundation (Version 5), ITIL Strategy (Version 5), and ITIL Transformation (Version 5). For the advanced modules, candidates must complete training through an Accredited Training Organization or ITIL Official eLearning before exam results are released.
ITIL Strategy (Version 5): 40 multiple-choice questions, 90 minutes, open book, 70% pass mark.
ITIL Transformation (Version 5): 40 multiple-choice questions, 90 minutes, open book, 70% pass mark.
After passing the required exams and meeting the prerequisites, participants earn the ITIL Strategic Leader designation. For the current pathway and exam rules, refer to the official ITIL Strategic Leader source and PeopleCert certification pages.
What You Will Achieve
After completing the ITIL Strategic Leader Designation pathway, participants will be able to:
Apply ITIL concepts to connect digital and IT strategy with business goals, service value, and measurable outcomes.
Develop strategy plans that align technology, investment, governance, risk, and sustainability with organizational priorities.
Evaluate strategic options in complex and uncertain environments, including the role of AI governance in decision-making.
Design transformation approaches using the ITIL Transformation Model, including its layers, stages, and steps.
Implement transformation patterns for initiation, governance, and execution across products, services, teams, and value streams.
Align governance, execution, stakeholder collaboration, and continual learning to support controlled organizational change.
Measure transformation progress and strategy performance using outcomes, value indicators, learning feedback, and continual improvement practices.
Lead strategic and transformation work in roles such as strategy manager, digital strategy lead, transformation lead, portfolio manager, enterprise architect, IT director, programme manager, or business strategy consultant.
Training Providers
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General FAQs
It fits people who shape IT direction or lead digital work, for example people in senior roles, consultants, and project leaders who need to connect IT plans with business outcomes.
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