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ITIL 4 Strategic Leader

  • Intermediate
Providers
1

Description

The ITIL 4 Strategic Leader designation equips managers and executives to navigate the challenges of the digital era and lead digital transformation effectively, providing the essential skills and knowledge for successful IT strategy leadership.

Course Content

The syllabus consists of the following parts:

Module 1: ITIL 4 Strategist: Direct, Plan & Improve (DPI)

Module 2: ITIL 4 Leader: Digital & IT Strategy (DITS)

Sessions to Enroll

No sessions available.

Certification

Stream Components:

  • ITIL 4 Strategist: Direct, Plan & Improve (DPI) – This is the “universal” module for both Strategic Leader and Managing Professional streams.ITIL 4 Leader: Digital & IT Strategy (DITS) – This module completes the Strategic Leader designation. 

Prerequisite:

  • You must hold the ITIL 4 Foundation certificate to begin this stream. For DITS, some training providers note that three years of managerial experience may be required. 

Exam Format & Passing Score:

  • DPI Module: 40 multiple-choice questions, duration 90 minutes. Pass mark: 70% (28 out of 40 correct). Closed-book. 

  • DITS Module: 30 multiple-choice questions, duration 60 minutes (75 minutes for non-native language). Pass mark: 70% (21 out of 30 correct). Closed-book. Some providers add practical/case-study assignments: e.g., four written assignments, 40 marks total, pass mark 75%. 

Designation Award:
Once you successfully pass both modules (DPI and DITS) and meet prerequisites, you earn the ITIL 4 Strategic Leader designation.

Outcome

By completing the Strategic Leader modules, participants will:

  • Be able to set direction for IT and digital teams, using clear goals, plans and governance.

  • Understand how to build and guide digital strategy, so IT supports business goals and long-term growth.

  • Know how to plan improvements, manage risks and measure progress in a structured way.

  • Understand how digital disruption affects organisations and how to help teams stay competitive and adaptable.

  • Be able to connect digital and IT strategy with the Service Value System and value streams.

  • Use ITIL principles to guide decisions and ensure the organisation creates value.

  • Learn how to design operating models that support digital transformation.

  • Be able to support leaders and teams during change, using organisational change management practices.

  • Understand how to align technology, processes and people to support strategic initiatives.

  • Gain the ability to lead digital transformation efforts in a practical and structured way.

Providers

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